Apply now »

Job Title:  Process Development Analyst


Riga, LV

Reference No: 1032

Office Type: Flexible 

Type: full-time 



At Zalaris, we simplify HR and payroll administration, empower our customers with useful information so that they can invest more in their people. Our consultants have more than 20 years of experience in transforming HR with our clients. We have three values that guide the way we work:
Everyone matters. We believe that no one person is better than another. 
Aiming high. We dare to aim high, #bestingmyself is everyone’s motto because we give the best version of ourselves to the team.
Team spirit. We believe that the best results are achieved not by being the best in the team but by bringing the best out of your team and supporting each other across the finish line.


Position Summary

Zalaris Business Processes team is expanding, and we are currently looking for a Process Development Analysts to join our experienced team in Riga

Your Responsibilities

  • Support Zalaris growing HR BPO business by onboarding of new Zalaris customers
  • Conduct workshops for Zalaris Customers, present solution outcomes to Customers, collaborate with the parties involved
  • Create and ensure proper and relevant process, solution, and business concept documentation.
  • Coordinate development and maintenance of Zalaris best practice processes, solutions, and business concepts.
  • Contribute to Zalaris HR BPO process and solution improvements. 
  • Cary responsibility of the ownership, design, Change Management and continual improvement of the process and it’s results
  • Work closely with other Zalaris key units such as Consulting to ensure successful project and development deliverables 
  • Inform and train other Zalaris employees about Zalaris processes, solutions, and business concepts


  • Excellent verbal and written English skills, minimum requirement C1 proficient user.
  • Excellent presentation, negotiation, argumentation, and time management skills.
  • Ability to present and explain complex concepts.
  • Good research and problem-solving skills.
  • Ability to logically process and grasp the information employing both top-down as well as bottom-up approaches.
  • Ability to work collaboratively across multiple departments.
  • Basic project management and coordination skills.
  • Business process management knowledge and / or experience
  • Experience with Lean/6sigma/Agile will be seen as an advantage
  • Experience with process automation will be seen as an advantage
  • SAP HCM experience will be seen as an advantage
  • Experience in payroll and HR outsourcing will be seen as an advantage
  • Experience with digital information presentation tools (e.g., Camtasia) will be seen as an advantage.

We offer you

  • International working environment.
  • Friendly and supporting colleagues.
  • Modern and cozy office premises.
  • Competitive base salary: 1700-2200 EUR gross depending on individual qualifications
  • Platinum level health insurance
  • Lunch compensation.
  • Team building events.
  • Coffee, tea, fruits and other supplies in the office.
  • Gaming equipment for relaxation.
  • Opportunity to flex work hours/remote work possibilities according to the company policy

Apply now and join #teamZalaris!       


Apply now »