Job Title:  IT Portfolio Manager

Reference No: 3275

Office Type:  

Elevate Your Career with Zalaris

Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions.

We’re big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference.

We foster open communication and short decision-making paths that encourage creative and innovative thinking.

Zalaris’ culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit. We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it.

About the Role

The IT Portfolio Manager is responsible for the strategic oversight and continuous development of the IT Operations portfolio. The role ensures that services, platforms, and operational capabilities deliver measurable value to the organization. This includes portfolio planning, lifecycle ownership of operational services, backlog and demand management, and performance governance across the IT Operations landscape.
The position works closely with Product Owners, Service Owners, DevOps teams, architects, and business stakeholders to align business needs with technology strategy and drive operational excellence.

Responsibilities

• Portfolio Strategy & Governance: Maintain and steer the IT Operations portfolio strategy, ensuring alignment with business priorities, architecture, and technology roadmaps.
• Service & Platform Lifecycle Management: Oversee the full lifecycle of operational services and platforms to ensure reliability, security, compliance, and cost‑effectiveness.
• Backlog & Demand Management: Consolidate and prioritize operational demands, balancing new initiatives with maintenance, stability, and risk‑mitigation activities.
• Operational Excellence: Improve service performance and reliability by partnering with IT Operations teams to reduce incidents and drive automation and continuous improvement.
• Financial & Resource Planning: Manage budgets, forecast resource needs, and optimize investments across the IT Operations portfolio.
• Stakeholder Management: Serve as the primary link between IT Operations and business stakeholders to ensure clear communication, expectation management, and value delivery.
• Metrics, Reporting & Compliance: Define KPIs, provide transparent reporting on portfolio and service performance, and ensure security, governance, and compliance requirements are met.
• Change Leadership: Promote a product‑centric and DevOps‑aligned culture by encouraging adoption of modern tools, processes, and ways of working.

Skills & Experience

Technical & Operational

• Strong understanding of IT Operations, DevOps, SRE, and ITIL/ITSM.
• Experience with service lifecycle management and platform operations.
• Ability to work with operational metrics (SLAs, SLOs, incident trends).
• Familiarity with cloud platforms, automation, CI/CD, and monitoring tools.

Product & Portfolio Management

• Experience in product ownership, backlog management, and roadmap creation.
• Knowledge of SAFe, Lean Portfolio Management, or similar frameworks.
• Ability to balance strategic and tactical responsibilities.

Leadership & Communication

• Strong stakeholder management and communication skills across technical and business groups.
• Ability to influence without authority and drive alignment among teams.
• Skilled in facilitating prioritization and decision‑making.
• Systems thinking, proactive problem‑solving, and a continuous‑improvement mindset.
• High accountability, ownership, and adaptability in complex environments.

Business & Financial

• Understanding of budgeting, cost models, and value realization.
• Ability to articulate the business impact of operational decisions.

What we offer

• Platinum level health insurance covering medical services, sports and wellness, dental care and additional premium benefits
• A contemporary city centre workspace with complimentary parking for employees
• Daily meal benefits, including lunch compensation
• Additional time-off benefits featuring extra vacation days, seniority-based leave additions, paid medical appointment hours, and flexible arrangements.
• A culture that prioritizes people through transparent communication, strong collaboration, and a commitment to collective success
• Opportunities for professional advancement supported by structured career paths, international growth options, and an annual salary review process
• Engaging team culture enriched by seasonal corporate events, teambuilding initiatives, and an active sports community participating in a variety of competitions
• An inclusive and supportive environment within a diverse international team, shaped by Scandinavian values  

Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris