Job Title: Key Account Manager

Location:

Oslo, NO

Reference No: 1847

Office Type: Office

At Zalaris, we simplify HR and payroll administration, empower our customers with useful information so that they can invest more in their people. Our consultants have more than 20 years of experience in transforming HR with our clients. We have three values that guide the way we work:
Everyone matters. We believe that no one person is better than another.
Aiming high. We dare to aim high, #bestingmyself is everyone’s motto because we give the best version of ourselves to the team.
Team spirit. We believe that the best results are achieved not by being the best in the team, but by bringing the best out of your team and supporting each other across the finish line.

Position Summary

Zalaris, - one of the leading European market providers of Cloud HR and Payroll outsourcing services, is expanding and looking for a pro-active Key Account Manager. A Strong customer portfolio with large and well-known customers is what defines Zalaris in the market. You will get diverse experience working at account management level with our multi country largest and most significant Norwegian customers and be part of our Sales organization. Surrounded by ambitious and energetic colleagues, Zalaris is a great place for you to develop and unleash your sales potential. Our people are the heart of our success. Apply now and let’s #achievemore together!

Application deadline: 26th May

Your Responsibilities

Be commercially responsible, including managing and developing the existing customer portfolio for Zalaris’ Norwegian customers
Build and maintain strong, long-lasting customer relationships
Drive and measure customer satisfaction
Contribute to quotation work to existing and new customers
Work strategically with the customer at different levels
Budget responsibility and reaching goals for revenue growth according to Zalaris growth ambition.
Secure and follow up delivery services from sales to operation (customer life-cycle)

As a Key Account Manager at Zalaris you will:

Contribute to drive Zalaris growth strategy by being customer centric
Take part of shaping and growing the sales unit in Zalaris
Get challenging tasks and excellent professional development opportunities
Work with large Norwegian and international clients
Be a part of an informal and relaxed culture based on mutual trust, respect, and lots of humour
Make a difference to Zalaris as a listed company in the fast growing HR market
Receive training and certifications if needed
Get a competitive compensation and benefits package

Skills

Entrepreneurial skills
Responsible, structured, self-driven personality
Can-do attitude
Proactive approach to clients, colleagues, and problem solving
Excellent communication skills
Great customer service skills and
Ability to follow deadlines

Education & experience

Minimum Bachelor’s degree from higher education
Fluency in both oral and written English and Norwegian language .
Previous experience of BPO, BPM, or outsourced customer contact businesses
Proven experience from managing multiple stakeholders and , accounts within medium and large sized customers
Experience of writing account development plans
Experience in delivering client-focused solutions based on customer needs will be an advantage

Apply now and join #teamZalaris!

Zalaris is dedicated to building a diverse, inclusive, and authentic workplace. We are an equal opportunity employer that does not tolerate any discrimination. We ensure equal opportunity for all applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it.