Job Title:  Team Manager

Position Summary

Zalaris Business Processes & Products  process  team is strengthening its organization in Latvia, and we are currently looking for a team manager to join our global team of Product Owners in Rīga, Latvia.  
This position is planned to work 50% with managerial tasks leading the team of 5-6 Product Owners and 50% on the Product Owners tasks within the team’s current responsibilities. This position will report to VP Business Processes & Products located in Oslo, Norway. 

Your Responsibilities

• Create the team’s roadmap based on the annual Zalaris’ strategy; monitor and follow up on the agreed quarterly deliveries. 
• Create and maintain individual goal plans (aligned with the team’s roadmap and Zalaris annual strategy) in Zalaris People Portal. 
• Conduct team’s performance & compensation reviews according to the defined HR process in Zalaris People Portal. 
• Monitor the team’s workload and assign the right person for the right job. 
• Define the team’s internal working routines and processes; initiate and lead improvements within the team. 
• Ensure the quality of the team’s deliveries. 
• Initiate and complete recruitment & onboarding process for new employees. 
• Manage off-boarding and employee exits. 
• Define the team’s role within the organization; maintain and align the team’s job description. 
• Take care about the team’s development and ensure competence sharing. 
• Take care of the team spirit by organizing team building events and other social activities.
• Support the team in participating and completing actual deliveries within the team’s responsibility. 

Skills

• Leadership skills. 
• 2-3 years experience in team lead position.
• Time management and prioritization skills. 
• Ability to work collaboratively across multiple departments. 
• Excellent verbal and written English skills, minimum requirement C1 proficient user.
• Good research skills. 
• Ability to logically process and grasp the information employing both top-down as well as bottom-up approaches. 
• Ability to present and explain complex concepts. 
• Ability to manage stakeholder expectations.
• Basic project management and coordination skills. 
• Excellent presentation, negotiation, prioritisation and time management skills. 
• Experience with digital information presentation tools (e.g., Camtasia) will be seen as an advantage.
• Experience with process automation will be seen as  an advantage. 
• Experience with other/several process management methodologies and Lean will be seen as an advantage. 

Education & experience

• University degree.  
• Previous experience in leadership/change management/mentorship will be seen as an advantage.  

We offer you

• International working environment.
• Friendly and supporting colleagues.
• Modern and cozy office premises.
• Competitive base salary: 2500 – 3000  EUR Gross  depending on individual qualifications
• Platinum level health insurance.
• Lunch compensation.
• Team building events.
• Coffee, tea, fruits and other supplies in the office.
• Gaming equipment for relaxation.
• Opportunity to flex work hours/remote work possibilities according to the company policy (remote work only from Latvia).