HCM Functional Consultant - UK Payroll

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Date: Nov 5, 2022

Location: Chennai, IN

Company: Zalaris HR Services AS

Reference No: 1267

Location: Chennai (INZA-IN01) 

Office Type:  

At Zalaris, we simplify HR and payroll administration, empower our customers with useful information so that they can invest more in their people. Our consultants have more than 20 years of experience in transforming HR with our clients. We have three values that guide the way we work:
Everyone matters. We believe that no one person is better than another. 
Aiming high. We dare to aim high, #bestingmyself is everyone’s motto because we give the best version of ourselves to the team.
Team spirit. We believe that the best results are achieved not by being the best in the team, but by bringing the best out of your team and supporting each other across the finish line.

Position Summary

This SAP Support Consultant role within our UK Professional Services team, involves supporting our base of customers with their on premise and cloud SAP solutions, so it is essential that you are comfortable with flexible work assignments based on business needs. This UK role is home based with very minimal / if any travel (subject to business needs and local safety restrictions), but with a close virtual connection to engaged and supportive colleagues all over Europe!

Your Responsibilities

  • Configuration of SAP Payroll, handling change orders and service requests through C4C system (3. Line) and be an advisor to clients regarding best practice processes and set up in the system
  • All support for cloud customers  
  • 3. line support for teams i Operations 
  • Communication with different functional teams and departments in the organization.   
  • Describe challenges and change requests in cooperation with other units. Plan and handle testing 
  • Professional advisor for the teams in Operations  
  • Responsible for specific outsourcing-tasks needing senior competence and to ensure segregation of duties  
  • Participate in specific customer projects 
  • TDMS, copy data from ZED til ZEQ
  • Ad hoc tasks and projects
  • To solve problems and be a case manager for complex multi functional issues.
  • Train and guide other team members.
  • Performing any additional tasks, linked to the primary scope of the position


  • Managing client relationship, ensuring that sponsors and all stakeholders (internal and external) at agreed intervals are kept informed on progress and on any matters which they may need to make decisions
  • Ability to identify potential issues, raising these to the appropriate channels (Support Manager, Senior Project Manager, Project Coordinator) and providing possible solutions and approaches
  • Ability to work collaboratively across multiple parties (such as partners, programme work streams and other involved vendors) as one team
  • Excellent verbal and written English language skills, including ability to communicate complex concepts to an audience
  • Commercially aware of client arrangements and ensures that work is delivered within these constraints 
  • Flexible and able to step out of your comfort zone
  • Effective delivery and productivity (work effort)
  • Work autonomously to meet deadlines and manage own workload
  • Self-driven and proactive personality
  • Strong client focus (service minded)
  • Can do attitude
  • Drive for growth
  • High quality
  • Team work

Required education & experience

This role requires over 12 years of SAP experience in ERP HR and Payroll. The role requires good SAP HXM / HCM product knowledge, ability to act independently in many complex situations, guide others in the field and improve and influence work processes for the competence area.
Experience of working as part of a support team ticket handling to agreed SLA's, managing your own workload and priorities. The candidate needs to have strong knowledge of HR, specifically Payroll.

Any experience of SuccessFactors is a benefit.

Note:  Applicants with less experience (in either aspect of the role) and enthusiasm to grow into the role, are welcome to apply and will be considered for the position.

We can offer you


  • Flexible working conditions including a home based contract.
  • Friendly and supportive colleagues that you can get to know at regular social events and we recognise through our employee recognition programme.
  • Flat organisational structure with strong leadership and an open “door” policy.
  • Multicultural and international working environment focussed on HR & Payroll.

Apply now and join #teamZalaris!